Privacy Policy

Last updated: August 26, 2026.

This Privacy Policy explains how ExtractBeagle collects, uses, and shares information through its website, browser extensions, review-export tools, and related services.

Information we collect

Account and authentication information

We collect your email address, name, account identifier, sign-in method, credit balance, purchases, and job history. Our Chrome extensions can use your Google account email address and name to create or identify your ExtractBeagle account. An extension stores your Google access token and account email in Chrome local storage so that you remain signed in.

Extension activity

When you use a review-export extension, the extension can read the active source page to perform the export. Review content collected by the G2, Capterra, Trustpilot, and Yelp extensions is converted into a CSV file on your device. ExtractBeagle receives account, credit, and service telemetry. This telemetry can include the source, target URL, company name, requested and available review counts, exported row count, extension version, error details, and event time.

Paid review-export jobs

When you start a paid export, ExtractBeagle receives the source URL, requested review count, account information, and job status. We send the information needed to perform the job to a scraping or data-processing provider. The resulting review data can include review text, ratings, dates, reviewer names, job titles, locations, and other public metadata. ExtractBeagle stores the completed export in cloud storage and gives the account owner a time-limited download link.

YouTube comment extension

The YouTube comment extension reads the active tab URL to detect a YouTube video. When you start an export, it sends the selected YouTube video URL, requested comment count, selected sort order, and Google access token to ExtractBeagle over HTTPS.

ExtractBeagle uses the access token to verify your account. It uses the official YouTube Data API to retrieve public top-level comments and their metadata. The export endpoint does not save YouTube comment content or the selected video URL to the ExtractBeagle database. It returns the comments to the extension, which creates a CSV file on your device.

Payments, support, and device information

Stripe processes payments. ExtractBeagle receives payment status, product, amount, and transaction identifiers, but it does not receive your full card number. If you contact us, we collect your message and contact details. We also collect standard logs such as IP address, browser type, device type, page requests, timestamps, and error information.

How we use information

We use information to:

  • create and secure accounts;
  • verify credits, process payments, and run requested exports;
  • create CSV files and provide download links;
  • send job, account, security, and support messages;
  • measure service use and diagnose extraction failures;
  • prevent fraud, abuse, security incidents, and unlawful use;
  • respond to legal demands and enforce our Terms; and
  • comply with applicable law.

Service providers and sharing

We share information only when needed to operate the Service, follow your instructions, protect rights and safety, complete a business transaction, or comply with law. Providers can include:

  • Google for sign-in, the YouTube Data API, and website analytics;
  • Stripe for payments;
  • Amazon Web Services for file storage;
  • Apify and other scraping or data-processing providers for requested paid exports;
  • Heroku and other hosting providers for application operation;
  • Resend and other email providers for service messages;
  • Amplitude for product analytics, extension analytics, and website session replay; and
  • Sentry for error monitoring.

These providers process information under their own contracts and privacy terms. They can process information in the United States or another country where they operate.

Chrome Web Store disclosures

An extension reads page and browsing information only when required for its described user-facing export function, account function, or error reporting. We do not sell extension user data. We do not use extension user data for personalized advertising, lending, or creditworthiness decisions.

The use of information received from Google APIs follows the Chrome Web Store User Data Policy, including the Limited Use requirements.

Website analytics and cookies

The website can use Google Analytics, Amplitude, cookies, and similar technology to measure use, remember settings, diagnose errors, and improve reliability. Amplitude session replay can record website pages and interactions so that we can diagnose product problems. Browser and device settings can let you limit some cookies. Required account and security functions might not work if you block all storage.

Your choices and rights

You can remove an extension to delete its Chrome local storage from that browser. You can ask to access, correct, or delete your ExtractBeagle account information. Depending on your location, you can also have rights to restrict or object to processing, receive a portable copy, or complain to a regulator.

Send a request from the email address connected to your account to extractg2@gmail.com. We can ask for information needed to verify the request. Some information can remain where law, fraud prevention, security, payment records, dispute resolution, or enforcement requires it.

Security

We use administrative, technical, and organizational controls designed to protect information. No internet service can guarantee complete security. Do not send sensitive personal information through a target URL, feedback form, or support message.

Children

ExtractBeagle is a business service for people who are at least 18 years old. We do not knowingly collect account information from children.

Changes and contact

We can update this policy when the Service, providers, or law changes. We will post the new date here and provide additional notice when required. Send privacy questions or requests to extractg2@gmail.com.